Case Study: Cake4Kids boosts cake requests and data accuracy with Jade Global's Salesforce Sales & Experience Cloud

Cake4Kids boosts cake requests by 15% with Jade Global

Cake4Kids, a non-profit organization delivering custom cakes to at-risk youth, faced operational challenges due to time-consuming manual processes and data inaccuracies. They partnered with Jade Global to enhance their IT capabilities using Salesforce Sales and Experience Cloud, aiming to streamline cake request management and improve user productivity.

Jade Global implemented a Salesforce solution that redesigned user interfaces and automated processes. This resulted in a 15% increase in cake requests handled, a 20-30% reduction in queries, and a 25% improvement in overall data quality. The project was delivered on time for a critical fundraising period, and Jade Global's solution also introduced a more secure system with validated logins.

Cake4Kids