Case Study: Business Wire achieves 30% IT spend reduction with Jade Global AMS support

Business Wire cuts IT spend by 30% in year 1 with Jade Global

Business Wire, a global news distribution company, faced high IT costs and operational inefficiencies due to its reliance on outdated legacy publishing software and a fragmented support model with over ten vendors. This heavy dependency on a few specialized employees and deep involvement in day-to-day support prevented their IT teams from focusing on strategic growth projects. They engaged Jade Global for Enterprise Applications Support and managed services to address these challenges.

Jade Global implemented a comprehensive Application Management Support (AMS) solution, providing 24/7 DBA and operational support while creating a detailed operations manual to streamline processes and reduce dependencies. This enabled Business Wire to begin modernizing its technology stack. The results were significant, with IT spend on support and development reduced by 30% (approximately $700k) in the first year and an ongoing 10% year-over-year reduction thereafter. Jade Global's support freed budget and internal bandwidth, allowing Business Wire to shift to strategic initiatives like cloud migration and system consolidation.

Business Wire