Case Study: Backcountry reduces website downtime costs by 80% with Jade Global network transformation

Backcountry cuts website downtime costs by 80% with Jade Global

The customer, Backcountry, an online retailer of outdoor gear and apparel, faced challenges with its outdated network infrastructure, including security vulnerabilities, performance issues, and high operational costs. They partnered with Jade Global for comprehensive network transformation services to achieve enhanced security, performance optimization, and cost savings.

Jade Global implemented a solution that included a network architecture redesign, 24/7 infrastructure support, and an incident management system. This resulted in an 80% reduction in website downtime costs, 50% faster disaster recovery, and 30% savings in IT expenditure for Backcountry, while also enabling a 20% surge in revenue growth.

Backcountry