Case Study: Making Waves Swim School achieves streamlined operations and significant time savings with Jackrabbit Swim

Jackrabbit Provides Structure for Today and Tools for Building a Business of the Future

Making Waves Swim School, a three-location operation serving 5,000 swimmers with 180 instructors and owned by Tiernan Murphy, was struggling with unsecured Excel spreadsheets that offered no integration, continuity or easy reporting. To gain control of data and support growth, the school turned to Jackrabbit Swim for a dedicated swim school management solution.

Jackrabbit Swim delivered a centralized database and robust reporting tools that standardized operations and automated key tasks. The change saved office manager Carrie Mendlow 2–5 hours per week on payroll, turned tax-receipt generation into a one-click process, streamlined staff training, and provided clearer visibility across facilities—creating a scalable platform for future growth with responsive vendor support.

Making Waves Swim School

Tiernan Murphy

Owner