Case Study: Kings Swim Academy achieves instant, accurate parent communication with Jackrabbit Swim

Jackrabbit Makes Accurate Information Available with Just a Click

Kings Swim Academy, a two-location swim school led by owner Joan Smith, needed a way to answer parents’ questions quickly and make routine tasks—enrollment, transfers, account and class lookups—practically automatic for a busy front desk and Office Manager Shiloh Hurst. To meet that need they adopted Jackrabbit Swim’s class-management and online registration tools (Jackrabbit Class) to provide accurate information that’s easy to find.

Jackrabbit Swim implemented online registration, one-click access to family and class pages, and automatic confirmation emails for every registration so staff can manage details instantly at the counter or on a call. The result: faster, more professional interactions, consistent records for parents and staff, and greater confidence in security and convenience; staff call Jackrabbit a “time-saver,” and vendor support typically responds within an hour, even late at night.

Kings Swim Academy

Joan Smith

Owner