Case Study: Barb Graeve Swim School achieves comprehensive business visibility and 24/7 parent account transparency with Jackrabbit Swim

Jackrabbit Gives Owner Comprehensive View of Her Business and Parents Transparency into Accounts

Barb Graeve Swim School, a single-location program serving 2,040 students with 19 instructors, had outgrown its legacy database and struggled with tracking payments and cumbersome class sign-ups. Barb Graeve needed clearer business visibility and smoother processes to keep staff focused on student and family relationships, so she turned to Jackrabbit Swim’s web-based class management tools.

Jackrabbit Swim implemented an integrated online system that automated registration, centralised account data and added a 24/7 parent portal, removing risk of data loss and eliminating long in-person lines. The solution gave parents transparent access to accounts and freed staff to concentrate on instruction and family communication; today the school reliably supports 2,040 students and 19 instructors with improved data accuracy and more efficient operations.

Barb Graeve Swim School

Barb Graeve

Owner