Case Study: Little Otter Swim School achieves faster, more accurate billing with Jackrabbit Music

Little Otter Swim School saves 4 hours on billing with Jackrabbit Music

The customer, Little Otter Swim School, faced a complex and time-consuming manual billing process for its two locations. Their business manager had to manually calculate discounts, prorates, and account for holidays and mid-month changes for over 2,400 parents, which was prone to human error. They used the class management software from the vendor, Jackrabbit Music.

Jackrabbit Music implemented enhancements to its discounting and prorating features within its Post Tuition Fees system. This automation handled complex calculations for discounts, closings, and mid-month changes, eliminating manual work. The solution saved the business manager four hours per billing cycle and drastically improved billing accuracy, which increased parent satisfaction and trust.

Little Otter Swim School