Case Study: Jackrabbit Plus reduces front desk calls with Jackrabbit Music's mobile app

Jackrabbit Plus reduces front desk calls by 30% with Jackrabbit Music

The customer, an innovative Jackrabbit Plus client, faced a challenge where their front desk was inundated with phone calls from parents requesting makeup classes. This process was inconvenient for parents limited to office hours and was a valuable but expensive service for the organization, as it dominated phone traffic and kept staff tied to their desks.

The vendor, Jackrabbit Music, provided a solution through a mobile app that streamlined the makeup request process. This allowed parents to book makeups online at their convenience. The results were significant, with 50% of all makeups being booked online after implementation, leading to a 30% reduction in calls to the front desk. This drove down administrative costs for the organization.

Jackrabbit Plus