Case Study: Turning Pointe Dance Studio cuts registration from weeks to hours with Jackrabbit Dance

Super User Shares Value of Online Registration for Turning Pointe Academy of Dance

Turning Pointe Academy of Dance (Toronto) faced a time-consuming, error-prone registration process that required staff to work long hours entering paper forms, managing payments, and handling angry parents in line. Jenn Buckton, the academy’s Administration Manager and a daily “super user” of Jackrabbit, needed a way to streamline administration, improve data accuracy, and simplify payments while keeping parents informed.

By adopting Jackrabbit’s online registration, eBatch credit-card processing, online waivers, and multiple management modules, Turning Pointe automated registrations and payments so data flows directly into their database. The result: registration that once took weeks of staff time now takes no more than two hours, collections were eliminated, declines are tracked automatically, parents are happier with the portal, and staff gained four weeks back for planning and strategy.

Turning Pointe Dance Studio

Jenn Buckton

Administration Manager