Case Study: East York Gymnastics achieves streamlined operations and expanded services with Jackrabbit Class

East York Gymnastics - Customer Case Study

East York Gymnastics, led by Melissa Hawrylyshyn, faced manual, time-consuming administrative processes—long in-person registration lines, one-by-one credit card entry, and fragmented tracking of student skills and billing. To modernize operations and improve customer experience, the club piloted and adopted Jackrabbit Class software to streamline registration, waitlists, billing and reporting.

Jackrabbit Class enabled layered implementation of features so the club could adopt what they needed first, then add capabilities as staff became proficient. By moving to Jackrabbit Class’s online registration, automated billing and waitlists, East York shortened lines, shifted tuition payments into an automated portal, and created accurate, trackable skill records; built-in support typically responds in under 20 minutes. The result was better staff utilization, the ability to offer more services to families, and smoother enrollment and payment processing.

East York Gymnastics

Melissa Hawrylyshyn

East York Gymnastics