Case Study: Austrian Post centralizes payments and reporting with IXOPAY

IXOPAY centralizes payments, facilitates reporting, and strengthens the brand experience throughout the Austrian Post eCommerce ecosystem

Austrian Post, the national postal service of Austria, sought a payment orchestration solution to centralize its fragmented payment systems across multiple eCommerce properties. Their complex setup made it difficult to gain a unified view of transactions and required costly, time-consuming integrations for new payment service providers. They selected the IXOPAY payment orchestration platform to address these challenges.

IXOPAY implemented its platform to create tailored transaction flows for each of Austrian Post's business entities using its Smart Routing Engine. The solution provided a centralized overview of all transactions, enabled easy switching between PSPs, and created a consistent brand experience with features like Customer Payment Profiles. This granted Austrian Post complete control and flexibility over its payment ecosystem, significantly improving its reporting systems and strengthening the customer experience across its online and offline channels.

Austrian Post

Dieter Helmke

Competence Center Payments