Case Study: Delivery Hero streamlines rider cash collection with IXOPAY

Delivery Hero chooses IXOPAY to streamline the cash collection process from its riders

Delivery Hero, a leading global online food ordering and delivery marketplace, faced the challenge of streamlining the cash collection process from its riders across numerous international markets. To improve efficiency and support expansion, they needed a solution that could quickly integrate a multitude of local alternative payment methods (APMs) in regions like Eastern Europe, South-east Asia, and Latin America. They selected the IXOPAY payment orchestration platform to address this need.

IXOPAY implemented its SaaS platform, enabling the fast integration of various APMs and digital wallet solutions. This provided Delivery Hero with a comprehensive suite of tools for monitoring, reporting, and post-processing, giving its global teams real-time insights and consolidated access to transaction data. The solution dramatically simplified the company's billing, accounting, and cash management processes. A senior director at Delivery Hero cited the record-time integrations and the platform's transparent, efficient payment management as key factors in meeting their business needs.

Delivery Hero

Orkhan Abdullayev

Senior Director