Case Study: Vimak s.r.l. achieves competitive advantage with IXON Cloud

Vimak gains a competitive edge thanks to servitization with IIoT

Vimak s.r.l., a supplier of specialized machine tools, sought to gain a competitive edge by shifting from a product-centered to a customer-centered approach through servitization. Their challenge was to create more value for their technological solutions and enhance their service offerings. To accomplish this, they partnered with the vendor IXON and selected the IXON Cloud platform.

IXON provided its IIoT platform, IXON Cloud, to monitor machines remotely throughout their lifecycle. This solution enabled Vimak to perform real-time diagnostics, reduce service trips, and prepare spare parts in advance. The results included significant time and cost reductions, optimized technician workloads, and the ability to offer customized service packages that customers perceive as a high-value addition.

Vimak s.r.l.

Riccardo Erasti

Sales Director