Case Study: Nidec achieves quick ROI and fewer on-site visits with IXON

Time saved on remote access configuration led to quick ROI for Nidec

Nidec Netherlands, a supplier of drive solutions, was using a variety of unreliable remote access solutions that were difficult to configure. This caused challenges in providing timely support to their customers and ensuring the continuity of critical systems, such as a main exhaust fan at a chemical terminal.

By implementing the IXON Cloud platform and IXrouter, Nidec gained a reliable and easy-to-configure remote access solution. The vendor, IXON, helped Nidec save significant time on configuration and avoid approximately twenty on-site visits for non-billable repairs, leading to a return on investment of more than twofold and enabling them to reliably meet their service level agreements.

Nidec

Michael Eling

Service and Application Engineer