Case Study: DC Airco achieves secure remote commissioning and major cost savings with IXON

Remote service and cost savings for DC Airco during COVID-19

DC Airco, an advanced manufacturer of HVAC and critical cooling systems, faced a significant challenge when the COVID-19 pandemic prevented their service engineers from flying worldwide to install and commission equipment for global customers. This disruption threatened a major project, as they needed a secure way to perform on-site testing and commissioning without physical travel, which was both unsafe and logistically impossible.

IXON provided a solution through its IXrouter with a 4G option, which created a safe, isolated connection to customer equipment without requiring access to the corporate network. This enabled DC Airco to perform remote commissioning and collaborate with customers in real-time via the IXON Cloud platform. The solution resulted in substantial cost savings, reducing travel-related service expenses by up to 70%, while also making the process faster and more secure for their customers.

DC Airco

Marc Schimmel

Service Manager