Case Study: Mismatic achieves worldwide remote service and cost savings with IXON Cloud

Mismatic machines remotely controllable via smartphone or tablet

Mismatic, an Italian manufacturer of screen printing machines, faced a challenge servicing its global customer base without the resources for constant international travel. They sought a remote access solution to provide support from their Italian office and turned to IXON for its IXON Cloud platform and IXrouter hardware.

By implementing IXON's all-in-one solution, Mismatic's engineers can now remotely monitor machines, diagnose issues, and update software from Italy. This has resulted in significant cost savings by drastically reducing the need for on-site service visits. Furthermore, the IXON Cloud integration allows end customers to control machinery via smartphone or tablet, providing Mismatic with a powerful marketing advantage to showcase their use of the latest technology.

Mismatic

Massimiliano Carnevale

Project Engineer