Case Study: MD Engineering GmbH achieves faster remote yacht service with IXON Cloud

MD engineering GmbH uses IXON Cloud to service yachts on the high seas

MD Engineering GmbH, a German automation and control specialist, faced significant maintenance challenges with its systems installed on large yachts. Harsh marine environments and the remote locations of vessels, sometimes as far as the Caribbean, made on-site servicing extremely time-consuming and costly. They needed a way to quickly detect and troubleshoot faults remotely to minimize disruptive business trips.

The company implemented the IXON Cloud platform for remote access and commissioning. This user-friendly, plug-and-play solution from IXON allowed them to resolve issues within minutes from anywhere, even via a smartphone, leading to substantial time and cost savings. The IXON solution also enabled plans for proactive maintenance through alarms and data logging, increasing customer satisfaction and moving them toward predictive maintenance.

MD Engineering GmbH

Thorsten Quent

Chief Executive Officer