Case Study: Deltacom improves network stability and customer satisfaction with Ixia

Deltacom Improves Network Stability and Reliability, Increases Customer Satisfaction with Ixia Testing Tools

Deltacom, a large communications provider in the Southeast, faced a challenge ensuring network reliability as it transitioned to an IP-based infrastructure. Its legacy tools were inadequate for performing the necessary load and application layer testing on new hardware, software, and converged voice and data services. Deltacom chose Ixia, deploying its IxChariot, IxVoice RTP Test Library, and Aptixia IxAutomate products to address these testing needs.

The Ixia solution enabled Deltacom to proactively test equipment and services before deployment, uncovering flaws that were then fixed by vendors. This resulted in significantly improved network stability and performance, the smooth launch of new products, and increased customer satisfaction. Ixia's tools proved their value by directly paying for themselves when a vendor credit was issued after a flaw was discovered, preventing potential network problems and poor customer experiences.

Deltacom

Eric Douglas

Vice President of Engineering