Case Study: Portwest achieves stronger product data quality and catalog governance with iWeb and Akeneo PIM

Portwest boosts product data quality 3x with iWeb

Portwest, a global manufacturer of workwear and PPE operating in over 130 countries, faced significant challenges with its product data. Their information was spread across teams and systems, leading to inconsistent catalogues, unclear data ownership, and inefficient enrichment workflows. This created friction for their B2B, D2C, and marketplace operations, risking customer confidence. They engaged vendor iWeb to create a more reliable product data foundation.

iWeb implemented a five-month project centered on the Akeneo PIM platform, integrated with Portwest's Infor M3 ERP and other systems. The solution involved auditing existing data, defining clear ownership and governance, structuring attributes and categories, and establishing maintainable workflows for data enrichment and channel readiness. As a result, Portwest recorded a 160% improvement in team productivity and efficiency and a 180% overall improvement in product data quality, creating a scalable foundation for their global operations.

Portwest