Case Study: ASSA ABLOY boosts PIM-driven commerce efficiency with iWeb

ASSA ABLOY boosts team productivity by 80% with iWeb

The customer, ASSA ABLoy, a global security and access solutions provider, faced operational friction due to fragmented product data and an unmaintainable catalogue on its live B2B commerce platform. This created uncertainty for trade buyers, who needed accurate, detailed product information and reliable account pricing to order with confidence. The challenge for vendor iWeb was to stabilize the live platform and rebuild its foundation without disrupting ongoing business, all within a tight five-week timeline.

iWeb implemented a rescue project that rebuilt the commerce foundation around how the business operates. They connected critical systems including Adobe Commerce, Shopify Plus, Akeneo PIM, and Microsoft Dynamics ERP, and treated product data stabilization as a core workstream. The solution successfully separated account-led and self-serve buying journeys on the same stack. iWeb delivered an 80% improvement in team productivity and efficiency for ASSA ABLoy, helping them become a PIM-minded organization.

ASSA ABLOY