Case Study: Warner Press achieves stable Magento operations with IWD Agency support and ERP integration

Warner Press keeps 4 integration flows stable with IWD Agency

Warner Press, a heritage Christian publisher, faced accumulated issues with tax, shipping, payment, and ERP integrations on its Magento store, creating a fragile operational foundation. They engaged IWD Agency as their Magento support partner to audit and stabilize these critical commerce flows.

IWD Agency implemented a phased solution, first conducting end-to-end QA to correct integrations with Avalara AvaTax, ShipperHQ, and Sage Intacct via the Greytrix GUMU connector. They then built CSR and B2B tooling and extended payment reconciliation into the ERP. The results included four core flows stabilized, twelve builds shipped, and the platform kept current through ongoing maintenance, giving Warner Press a reliable, supported store.

Warner Press