Case Study: QC Supply achieves headless B2B commerce and multi-warehouse shipping efficiency with IWD Agency

QC Supply runs 100% PWA commerce with IWD Agency

QC Supply, a farm and ranch retail company, faced the challenge of building an eCommerce platform that could serve both everyday consumers and B2B Pro accounts while integrating with its Microsoft Dynamics NAV ERP system across multiple warehouses. IWD Agency was engaged to engineer a headless Adobe Commerce solution to address these complex needs.

IWD Agency engineered a custom headless platform using Adobe Commerce PWA Studio, creating a GraphQL-powered storefront with a bidirectional Dynamics NAV sync. The solution featured multi-warehouse split shipping to recover freight margin, a full B2B Pro Portal for tiered pricing, and headless integrations for search and address validation. The results included accurate per-shipment rates that stopped margin leakage and a self-serve experience for Pro buyers that eliminated the need for phone calls to see their pricing.

QC Supply