Case Study: Bunzl North America achieves real-time fleet visibility and smarter lift-truck purchase and maintenance planning with iWAREHOUSE

Bunzl Utilizes the Itrack Maintenance Management Software to Analyze Equipment Maintenance Data and Costs

Bunzl North America, a major distributor stocking more than 100,000 SKUs, faced the challenge of managing large Raymond lift truck fleets across many U.S. and Canadian distribution centers to maximize uptime and control operating costs. To gain visibility into usage, repairs and true cost of ownership, Bunzl implemented the iWAREHOUSE solution — specifically the iTRACK / iWAREHOUSE fleet and warehouse optimization system from The Raymond Corporation.

Using iWAREHOUSE’s iTRACK web-accessible data, Bunzl can view real-time hours, cost-per-hour, repair history and work orders for individual trucks (typical trucks run more than 2,000 hours annually), enabling better maintenance scheduling, accurate capital budgeting and smarter buy/replace/reassign decisions. The iWAREHOUSE implementation helped Bunzl right-size equipment mixes, improve purchase planning and identify units due for replacement, giving corporate and DC managers actionable metrics to drive uptime and cost savings.

Bunzl North America

Rick Castnetter

Vice President, Distribution and Warehousing