Case Study: Mantra Group achieves a 14% conversion increase and real-time centralised revenue management with iVvy

Mantra Group - Customer Case Study

Mantra Group, the ASX-listed hotel and resort operator with over 125 properties and 20,000 rooms, needed a scalable, centralised way to manage events, catering, group accommodation and reporting to enable cross-selling and reduce manual administration. Mantra partnered with Ivvy to deploy a cloud-based Sales & Catering solution and branded booking engine to centralise venue and revenue management across regions.

Ivvy implemented its platform across 124 Mantra properties with 304 users, providing real-time reporting, automated quoting and seamless lead-to-booking workflows; enquiry-to-booking turnaround fell from days or weeks to minutes and conversion climbed 14%. The Ivvy solution delivered centralised sales management, improved yield optimisation, greater transparency across divisions and a better customer experience while dramatically reducing cost per sale.

Mantra Group

Mark Hodge

Executive Director - Operations