Ivvy
18 Case Studies
A Ivvy Case Study
Derbyshire County Cricket Club was using a manual system built for match-day ticketing to manage its private events, which resulted in poor proposals, an ineffective CRM, and an inability to pull reports. The club needed a streamlined sales process to improve customer service and save time for its team. They turned to Ivvy's venue management software for a solution.
Ivvy provided a platform that automated the entire event management process from enquiry to delivery, including BEOs, e-contracts, invoicing, and professional PDF proposals. The implementation of Ivvy's tools, including its function diary and the IvvyAI suite's Instant Proposal feature, saved the team half a day of admin each week and contributed to a £300,000 growth in events revenue. The club now has consistent reporting and a much more professional client experience.