Case Study: Baselland Transport achieves efficient digital duty scheduling with IVU.duty from IVU Traffic Technologies

Digital Duty Scheduling And Optimisation For Efficient Processes

Baselland Transport (BLT), the public transport operator serving Basel and the greater Basel area, needed to modernize duty scheduling as passenger volumes and staffing demands grew. For years, dispatchers relied on pencil, paper, spreadsheets, and erasers to plan duties for roughly 250 employees, creating a time-consuming process that was prone to errors, difficult to adapt to labour law and union requirements, and limited employee involvement. BLT turned to IVU Traffic Technologies and its IVU.duty planning solution.

IVU Traffic Technologies implemented IVU.duty in a phased rollout, first supporting manual duty generation before moving BLT to fully software-based, automated scheduling and optimization. With training and advisory support from IVU Traffic Technologies, BLT now produces duty schedules largely automatically, uses what-if scenarios to manage changes and absences, and ensures compliance with labour and union rules while incorporating staff preferences. The result has been fewer errors, lower daily workload for dispatchers, better resource deployment, and higher satisfaction among transport service staff.

Baselland Transport

Martin Koblet

Head of Management Systems, Project Manager for Service Planning & Systems