Case Study: Leading Southeast law firm boosts interoffice communication and cuts long-distance costs with iVision’s Cisco unified communications solution

Integrated System Increases Interoffice Communication and Cuts Costs

Leading Southeast law firm, with offices spread across two states, was struggling with a legacy Nortel Option 11 phone system that lacked integration between locations. As a result, employees had limited ways to communicate quickly across offices, and frequent long-distance calls were driving up monthly costs. iVision helped address these challenges with a converged network and unified telephony approach.

iVision implemented Cisco CallManager with voice, voicemail, instant messaging, and video capabilities, connecting all of the firm’s offices on a single system. The result was stronger interoffice communication, improved productivity, and significantly lower long-distance costs. Impressed with the outcome, the firm also engaged iVision to manage its telephony environment, including the Cisco system.