Case Study: Leading Southeast Law Firm stabilizes SCCM and improves IT support with iVision

Full-Service Approach Prepares an Internal IT Team for Future Support

Leading Southeast Law Firm, a large firm with 20 offices and more than 30 practice areas, was experiencing problems with its System Center Configuration Manager (SCCM) environment, which it used for operating system and application deployments, patch management, and centralized reporting. The firm brought in iVision to diagnose the issues and help restore stability.

iVision worked with the firm’s internal IT team to create a remediation roadmap, then methodically identified and fixed the underlying problems one by one. The SCCM environment was stabilized, resulting in smoother deployments and reporting, improved security compliance, and better preparedness for the internal team to support the environment going forward.