Case Study: Software Development Company restores application performance with iVision

Application Performance Analysis Enables Return to Healthy Business

iVision worked with a software development company that offers do-it-yourself tax preparation solutions. After a platform modernization project, the customer experienced major application performance issues that caused customer complaints and disrupted normal operations.

iVision performed application performance analysis by reviewing the running software and source code, quickly identifying the root causes of several issues and recommending fixes. The remediation resolved the performance problems, helped the company return to fully functional operations, and was described by the customer’s director of software engineering as exceeding expectations, though no specific quantitative metrics were provided.