Case Study: Hillzeez achieves seamless SAP Business One integration and real-time inventory control with iVend Retail

With CitiXsys’ iVend solution, Hillzeez perceived some immediate benefits to their business

Hillzeez, a three-store surf and skate retailer in Perth, Australia, struggled after implementing SAP Business One with a third‑party POS (Infinity). Poor integration and fragmented vendor support prevented reliable ERP patches and real‑time visibility, creating inventory inaccuracies, stock‑out/overstock risks and weak customer management.

Switching to CitiXsys iVend Retail (built for SAP B1) delivered seamless bi‑directional integration, real‑time store visibility and centralised pricing and promotions. The solution improved GL/payment mapping, gift‑certificate handling, laybys and refund tracking, reduced reconciliation errors and inventory issues, and let Hillzeez focus on customer retention and business growth.

Hillzeez

Glenn Callegari

Managing Director