Case Study: Showcase achieves 25% faster checkout and near-real-time POS/ERP sync with iVend Retail

Showcase Uses iVend Retail to Achieve Efficiency and Speed During Check-Out

Showcase is a Canadian specialty retailer (founded 1994) with 107 mall locations and an e-commerce channel, known for a “rapid retail” model that brings trend-driven health, beauty, home and toy products to market quickly. Growth exposed major POS limitations — an outdated interface, nightly-only data sync, no customer tracking, limited support for contactless payments, inability to handle enterprise scale or per-location tax/configuration, closed database and time-consuming manual accounting — all of which hindered speed and expansion.

Showcase migrated to iVend Retail integrated with SAP Business One, replacing 15 isolated systems with a near‑time POS/ERP platform that supports contactless payments, customizable screens and complex promotions, and captures customer purchase history. The change delivered faster checkout and execution (25% improvement), 50% better data accuracy, 30% time savings in data entry/reconciliation, higher employee satisfaction and the agility to scale across locations and markets.

Showcase

Samir Kulkarni

Chief Executive Officer