iVend Retail
53 Case Studies
A iVend Retail Case Study
PT Putra Gemilang Prima (Gemilang) is an Indonesian building‑materials retailer founded in 1975 that prioritizes customer convenience and aggressive expansion. The company faced disintegrated operations, manual processes and time‑consuming, labour‑intensive reporting that limited inventory planning, multichannel growth and timely decision‑making.
Working with implementation partner Soltius, Gemilang deployed iVend Retail and iVend Loyalty integrated with SAP Business One. In a four‑month rollout the solution unified data and payments, delivered instant analyzed reports, streamlined POS and finance processes, and improved inventory planning and customer insights — benefits that sped up decision‑making, boosted operational efficiency and set a standard for future store rollouts.
Arya Iwanputra
Owner