Case Study: PT Mitra Buana Elok achieves streamlined retail operations and accurate reporting with iVend Retail

PT Mitra Buana Elok - Customer Case Study

PT Mitra Buana Elok (MBE) is the main distributor of Beyond Beauty cosmetics in Jakarta, founded in 2014 and operating seven stores with plans to expand. MBE faced disintegrated retail operations, manual processes, slow and error-prone reporting, and no integrated loyalty solution to engage and retain customers.

MBE implemented iVend Retail, iVend Loyalty and iVend Passes integrated with SAP Business One through partner Soltius. The unified solution delivered integrated data management, faster decision-making, on-time accurate reports, improved customer insights and loyalty management, more efficient accounting and finance, and a stable platform that supports ongoing expansion.

PT Mitra Buana Elok

Sheila Lesmana

General Manager