Case Study: MTN improves checkout speed and data accuracy with iVend Retail

MTN cuts checkout time by 8 minutes with iVend Retail

MTN Rwanda, a major telecommunications provider in Africa, faced challenges due to a lack of integration between its point-of-sale and Sage ERP systems. This led to slow transaction processing, manual cash reconciliations, and limited user access, which hampered operational efficiency. To address these issues, they turned to iVend Retail for a solution.

By implementing iVend Retail's POS, Reporting & Analytics solutions, which were seamlessly integrated with Sage Enterprise Management, MTN achieved significant improvements. The solution from iVend Retail resulted in a 75% increase in data accuracy, saved 2,080 hours per month in employee time, and reduced customer checkout time by eight minutes per transaction.

MTN