Case Study: Laksala achieves real-time inventory visibility and faster billing with iVend Retail and SAP Business One

Laksala Specialty Retailer gets Timely Visibility and Decision Support around Product Performance and Inventory Levels with iVend Retail and SAP Business One

Laksala, Sri Lanka’s state-owned gift and souvenir retailer with 13 branches, was hindered by an aging POS and back-office system that couldn’t integrate operational and financial data. The result was time-consuming invoicing and report extraction, poor inventory visibility, and limited scalability that blocked efficient decision-making.

Partnering with Pristine Solutions, Laksala deployed iVend Retail integrated with SAP Business One to centralize retail, inventory and finance processes. The solution provided real-time inventory visibility and synchronized store-to-head-office data, enabling faster order processing, accurate billing, improved employee efficiency and customer satisfaction, plus better inventory turns and planning.

Laksala

Allan Delikan

IT Coordinating Manager