Case Study: Kitchen’s Choice achieves omnichannel retail success with iVend Retail

Kitchen’s Choice boosts sales 15% with iVend Retail

Kitchen’s Choice, the retail division of Sagetra, Inc., faced challenges with managing its omnichannel operations, including a lack of a unified view of store processes, insufficient inventory reporting detail, and a lengthy manual item entry process. The company selected iVend Retail and its solutions, iVend eCommerce, iVend POS, and iVend Loyalty, to address these issues.

iVend Retail implemented an integrated eCommerce solution, providing Kitchen’s Choice with a single view of shoppers and transactions across all channels. This centralized their database, synchronized more accurate inventory and sales data with their ERP, and integrated gift card and loyalty programs. As a result, the retailer achieved a 15% increase in sales.

Kitchen’s Choice