Case Study: Toyo Foods achieves rapid expansion and 30-second checkouts with iVend Retail

iVend Retail fulfills Mexican chain-store Toyo Foods’ need for a fully integrated retail management solution

Toyo Foods is a 36-year-old family-owned leader in Mexican oriental foods with 46 branches across 17 states. Facing intermittent connectivity and a disconnected POS, the company struggled with slow checkouts, inability to issue invoices or replicate data offline, no reporting or dashboards, and limited visibility into inventory—issues that threatened its ambitious expansion goals.

Toyo implemented iVend Retail POS integrated with SAP Business One, delivered by implementation partner Rivemex, enabling offline transactions with real-time synchronization, standardized store processes, and centralized reporting. The solution cut checkout times from 1 minute to 30 seconds, delivered a unified view of products and customers, achieved 100% SAP integration, boosted customer satisfaction (~40%), and supported rapid expansion—allowing new stores to open in under 24 hours once infrastructure and training are in place.

Toyo Foods

Susana Arce

Innovation and Technology Manager