Case Study: Shopdirect achieves real-time multi-store visibility and streamlined retail operations with iVend Retail

iVend Retail empowered Shopdirect by giving them insight at the group, individual store and product level via iVend Dashboards

Shopdirect is a Nigerian grocery chain that grew from a single mini-mart in 2000 to a national network of megastores. As it expanded, its legacy 4site system became inadequate—failing to support multi-store operations, back-office integration, offline transactions, reporting/dashboards, promotions and merchandise management, while inconsistent imported-product barcodes slowed checkouts and obscured store- and product-level visibility.

iVend Retail Management Suite, implemented with partner STREAD IT, provided integrated retail processes and real-time dashboards at group, store and product levels, plus consolidated P&L reporting. The solution added offline transaction processing, barcode unification and printing, faster checkouts, instantaneous stock-takes and improved order planning—resulting in stronger merchandise visibility, operational efficiency and better customer engagement across all stores.

Shopdirect

Collins Agu

Managing Director