Case Study: Bizgram Asia Pte Ltd achieves 360-degree inventory visibility and omnichannel sales growth with iVend Retail

iVend Retail brings online & offline worlds closer to deliver a 360-degree view of inventory and customers for Bizgram

Bizgram Asia Pte Ltd., a regional omnichannel electronics retailer and government-registered supplier, was held back by legacy systems while managing $100–200M in inventory. The company lacked a single view of stock, an intuitive POS with real-time price and stock updates, ERP integration, and the ability to update product details or promotions without developer support—preventing a seamless online and in-store customer experience.

Bizgram implemented iVend eCommerce and iVend Retail, using a single stock-pool and central order/inventory system to orchestrate fulfillment, payments and promotions. The solution enabled instant CMS and product edits, supported in-store pickup, improved product discovery and upsell/cross-sell suggestions, increased conversions and reduced bounce rates, and scaled to support the company’s expansion plans.

Bizgram Asia Pte Ltd

Niraj Agarwal

Chief Executive Officer/Managing Director