Case Study: Goodlife Pharmacy achieves better retail control and real-time reporting with iVend Retail

Goodlife Pharmacy serves 1.2 million people with iVend Retail

Goodlife Pharmacy, a fast-growing pharmacy and health hub in East Africa with 75 stores, faced retail challenges including a lack of control over pricing and expiry management, data replication issues causing inconsistent information, and no integration between their point-of-sale and SAP Business One ERP. To address these issues, they turned to iVend Retail for its iVend Point of Sale, Reporting & Analytics, and loyalty solutions.

By implementing iVend Retail's solutions, which included out-of-the-box integration to SAP Business One, Goodlife Pharmacy gained better centralized control over all stores and consolidated real-time reporting. The vendor's data replication engine provided up-to-date, consistent information, significantly improving the customer experience with a faster, frictionless checkout. As a result, iVend Retail helped Goodlife flourish with more satisfied customers and resilient retail operations.

Goodlife Pharmacy