Case Study: Fresh Choice Supermarket achieves omnichannel retail and loyalty capabilities with iVend Retail

Fresh Choice Supermarket unifies 3 stores and 70,000 sq ft of inventory with iVend Retail

Fresh Choice Supermarket, a retail operation of Meghji Trading Limited in Fiji, faced significant challenges due to a lack of integration between its in-store and back-end systems. This disconnect prevented data transfer between sales and accounting, led to poor inventory controls, and offered no omnichannel capabilities or customer loyalty management. The supermarket chose to implement the iVend Retail Management Suite integrated with Sage 300cloud to address these issues.

The iVend Retail solution provided a unified system to manage multiple store locations, seamlessly integrating with the company's ERP to eliminate manual data entry and reduce errors. It delivered enterprise-wide visibility into sales and inventory, improving product availability. iVend Retail also enabled the implementation of a loyalty program, along with offers, promotions, and gift cards, which resulted in increased store traffic and enhanced customer engagement.

Fresh Choice Supermarket