Case Study: Fresh Choice Supermarket achieves omnichannel integration, centralized inventory and loyalty management with iVend Retail

Fresh Choice Supermarket Embarks on Omnichannel Journey with iVend Retail

Fresh Choice Supermarket (P. Meghji Trading Limited), a Fiji-based retailer with supermarkets, liquor stores and a large wholesale business, was operating on a fragmented, homegrown POS with no integration to accounting or inventory systems. This left management without enterprise-wide visibility of sales, stock or customer history, and prevented omnichannel capabilities, loyalty management and faster in-store service—limiting plans for retail expansion and an eCommerce launch.

PMTL implemented iVend Retail Management Suite with Sage 300 through partner VirtualFlex, unifying in-store and back-office processes and adding integrated loyalty, promotions, gift cards and mobile POS. The solution centralized sales and inventory visibility, reduced manual data entry and errors, improved product availability, boosted store traffic and customer engagement through targeted offers, and positioned the business for scalable omnichannel growth while lowering inventory carrying costs.

Fresh Choice Supermarket

Eremasi Matanatabu

Chief Operating Officer