Case Study: Sharks Sports and Entertainment achieves reduced stockouts and real-time inventory visibility with iVend Retail

Easy integration of SAP Business One with iVend Retail allowed Sharks Sports and Entertainment to effectively integrate and manage its retail & financial data

Silicon Valley Sports & Entertainment (SVS&E), the merchandising arm of the San Jose Sharks organization, struggled to manage high-volume retail operations across arenas, kiosks and stores. Disparate systems (including QuickBooks POS), poor integration with accounting, limited real-time inventory visibility and slow transaction workflows caused stock outs and overstocks, cumbersome kiosk setup during short game breaks, and lack of consolidated sales and financial data.

SVS&E implemented iVend Retail with SAP Business One and CitiXsys payment solutions to consolidate and automate retail and financial processes. The change delivered real-time, 360-degree visibility into inventory, revenue and costs, improved purchasing, forecasting and promotional pricing flexibility, faster kiosk deployment and reduced stock issues — producing greater accuracy, transparency and a positive IT investment return that supports future growth.

Sharks Sports and Entertainment

Sharks Sports and Entertainment

General Manager, Merchandise