Case Study: Duty Free City increases airport store traffic with iVend Retail omnichannel POS

Duty Free City expands omnichannel retail with iVend Retail, serving over 150 employees

The customer, Duty Free City, is a global family-run duty free retailer. Their challenge was to launch a new airport store concept, which required a trusted Point of Sale solution that could integrate with their existing SAP database and provide a seamless experience for both customers and employees.

The solution was implemented using iVend Retail's omnichannel suite, specifically their iVend Point of Sale (POS). By leveraging this technology, Duty Free City achieved more accurate inventory and sales data synchronized with their ERP. The scalable solution supports their growth plans and the omnichannel capabilities are aimed at increasing foot traffic to their brick-and-mortar airport locations.

Duty Free City