Case Study: Desarrollos Culturales Costarricenses Corporation (DCC S.A.) achieves integrated retail operations and enhanced inventory control with iVend Retail

Desarrollos Culturales Costarricenses Corporation’s - Customer Case Study

Desarrollos Culturales Costarricenses (DCC S.A.) is a leading Costa Rican importer and retailer of books, educational products and stationery with 22 stores nationwide. Facing a non‑integrated legacy POS and back‑end system, DCC struggled with poor inventory visibility, slow transaction processing, hard-to-manage promotions and limited customer information—hindering real‑time decision making and growth.

DCC implemented the iVend Retail Management Suite integrated with SAP Business One to standardize and scale retail operations. The solution delivered real‑time stock visibility across all stores, faster order processing, easier setup and monitoring of promotions, reduced manual work and improved customer service—enabling better inventory control, higher productivity and more effective customer retention.

Desarrollos Culturales Costarricenses Corporation’s

Marco Montoya

Financial Manager