Case Study: IHNSA achieves 20% sales growth and real-time data synchronization with iVend Retail

CORPONET has empowered several retail chains in streamlining operations & retail integration

IHNSA (Supplies and Tools of North) is a Mexico-based supplier of hand-held and industrial tools with a head office and four branches. The company struggled with out-of-sync reports and documents between stores and head office, replication errors, inability to process returns across outlets, delayed customer invoicing, and frequent offline operation due to intermittent internet.

By implementing iVend Retail, iVend Loyalty and iVend Passes integrated with SAP Business One (deployed with partner CORPONET/CitiXsys), IHNSA achieved real-time data replication and offline-capable POS functionality. The solution delivered about a 20% increase in sales, near‑100% transactional efficiency, faster decision-making, immediate invoicing, improved inventory and promotions management, and enabled loyalty and e-commerce capabilities with reliable remote support.

IHNSA

David Peters

General Manager