Case Study: Concorde expands and franchises internationally with iVend Retail

Concorde improves data accuracy to 95% with iVend Retail

Concorde, a leading internationally-expanding fashion brand from Jordan, faced challenges with poor data accuracy and limited software capabilities as it launched a new global franchise program. Their old system lacked integration with their SAP Business One ERP and could not support needed features like loyalty programs and promotions. To modernize and support its expansion, Concorde chose the iVend Retail solution suite from iVend Retail.

Implementing iVend Retail's POS and Loyalty solutions, integrated with SAP, provided a fast and disruption-free upgrade for Concorde. The solution delivered an integrated loyalty program with 21,000 members, enhanced dataflow processes with 95% accuracy, and full ERP integration. iVend Retail helped achieve quicker checkout times, improved customer and employee satisfaction, and provided the robust system needed for international franchising.

Concorde