Case Study: COCO Store achieves centralized retail operations and real-time store visibility with iVend Retail

COCO Store Selects iVend Retail to Centralize Retail Operations and Gain Greater Visibility into Store Performance

COCO Store is a Myanmar-based chain of 25 convenience and specialty grocery stores founded in 2015. Running stores and warehouses for daily-use goods, the retailer struggled with a custom local POS that wouldn’t integrate with SAP Business One, causing fragmented processes, slow data sync, redundancy and delayed reporting that limited visibility and hindered expansion decisions.

COCO selected iVend POS with native iVend Reporting & Analytics to centralize operations and integrate seamlessly with SAP B1, providing an omnichannel, user-friendly POS with offline mode and a promotions engine. The rollout delivered real-time, store- and product-level insights and measurable gains: ~95% data accuracy, checkout times cut about 50%, inventory turns up 50% and store sales increased roughly 30%, enabling faster decisions and better customer service.

COCO Store

Kyaw zin htay

IT Department