Case Study: Al Jaber Optical improves customer service and inventory visibility with iVend Retail

Al Jaber Optical scales to 40+ shops with iVend Retail

Al Jaber Optical, a leading optical and eyewear company in the UAE, faced challenges with a legacy POS system that hindered growth. The old system could not capture customer data, run promotional campaigns, or integrate with eCommerce platforms. To address these issues, they partnered with iVend Retail to implement the iVend Point of Sale solution.

By deploying iVend Retail's scalable platform integrated with SAP Business One, the company gained centralized management for all its stores. The solution from iVend Retail provided enhanced inventory visibility, the ability to add product variants easily, and seamless eCommerce integration. As a result, Al Jaber Optical reported significant improvements in customer service and overall customer happiness.

Al Jaber Optical