Case Study: University of Pittsburgh achieves one-hour weekly patching (instead of a full-time job) with Ivanti Patch for SCCM

University takes patching from a full-time job to an hour a week

The University of Pittsburgh’s Financial Information Systems (FIS) Technical Services team, which supports more than 800 employees, faced a time-consuming challenge keeping hundreds of Microsoft and third‑party applications patched and compliant. Managing non‑Microsoft updates (Adobe, Java, Apple, Google, Mozilla, etc.) required manual detection, packaging and deployment within Microsoft SCCM, turning routine updates into what had become nearly a full‑time job. To simplify this work they selected Ivanti and its Ivanti Patch for SCCM solution.

Ivanti Patch for SCCM was implemented directly within SCCM (no extra agents), providing a tested vendor catalog, automated detection and one‑click deployment of third‑party updates. As a result, the University of Pittsburgh now updates all applications in about an hour each week instead of spending many hours or a full‑time equivalent, rolls out patches faster, centralizes Microsoft and non‑Microsoft patching, improves compliance reporting, and has freed the team to focus on customer service and new technologies.

University of Pittsburgh

Anthony Digregorio

Manager of Client Computing, FIS Technical Services